Taylor992
3 Contributions
Philips hue dial switch stopped working…
Philips hue dial switch stopped working after 2 days. Still waiting on Philips to fix this
Sheryl Robertson
1 Contribution
Great service with next day delivery
Great service with next day delivery. Products are fantastic especially the Hue Play for the TV which is worth every penny!
Quality guaranteed.
Well sourced, good quality, tempting and nutritious treats. Good website, well presented and packed. Always relieved to see Royal Mail as courier !
Good product
Love the products but not all bulb shapes were available in the fitting I wanted....We had a few problems initially setting up the hub as it wouldn't connect to our WiFi but after a little effort and patience all was good.
Molly H330
4 Contributions
The 80 inch light strip is perfect for…
The 80 inch light strip is perfect for kitchen cabinets the glue on the strip works perfectly.
I have lost control over my lights and bulbs.
1. I could not setup the hue bridge. After a lot of troubles and no support or software help I finally setup the bridge.
2. I managed to connect the light strip and after that I lost control of the light strip. I can set the color, but when I do it just starts to change colors at random after I leave the color selection picker. Its a crappy product all together. I have used Hue products in the past and they just worked. Their user expirience is so bad that selling hue products should be a crime because its a rip-off.
Philips is a dead brand for me. Spending over 500 Euro on so many products for them to stop working properly because of this bad software implementation is a crime. DONT BUY HUE PRODUCTS!!!
Marion M315
3 Contributions
I absolutely love the entire Hue…
I absolutely love the entire Hue Ecosystem. I also use them along with my motion detectors. The product is great and shipping is quick! I'd like to see some of those European/ Australian outdoor lights here in the States. Keep up with the great product!
Patricia037
3 Contributions
Love my outdoor lighting!
I'm delighted with my extension lead which does the trick perfectly and I can now position my external spotlights exactly where I needed them!
New life at Nr12
Ease of use to find products and quick turnaround for delivering planing the whole house and garden around HUE. Expensive mind.
Package lost in mail
Package lost in mail.
Thankfully got a refund.
Could not reorder as a block was on my credit card. Price is now 25% more.
I tried to return the goods as I bought…
I tried to return the goods as I bought part of the wiring in error and it was close to impossible.
Marion L.
3 Contributions
Don’t buy from Hue directly!
For some reason they sent my order in two parts, one was delivered successfully and the other magically got “lost” and they were unable to deliver. Claimed I wasn’t in when I was, no delivery note ever left. Reached out to hue to explain and ask what could be done and they were even more useless than you could imagine- I’m now out of pocket and still have no lights. Shame on you!
Heather Gordon
1 Contribution
This bulb is brighter than previous model. This is rated at 1100 lumens
Was looking to upgrade my existing light fixtures from the 1950s in my basement. Used the 5/6 inch white ambiance can lights as a retro fit and they make the room 100% brighter than a regular 60 watt incandescent bulb. The previous model of the 5/6 inch white ambiance can light was rated about 800 lumens where this bulb is rated at 1100 lumens. The bulb I used is UPC# 046677578527.
Jennifer E241
3 Contributions
Very good
The bulb is very bright and good . I think a bit will improve the app. That's it like widgets. If that improves shortcuts, it can be easy to access .
Greg L873
3 Contributions
Poor customer service
Promotion price on the website didn’t work when item added to basket. Took weeks of trying to speak to anyone about it, they just didn’t seem to care. Was told website was incorrectly priced then it wasn’t, just back and forth with different responses all the time. Very poor for a big company like Philips